Frequently Asked Questions

Procedure:
  • Select ‘Department Billing Statements’ on the left-hand navigation bar.
  • Select the vendor.
  • Select the month/year of the statement.
  • Perform a "Find" function. Hold the CTRL button and hit the "F" key.
  • Type in your PR number in the search field.
  • The statement for your PR will appear.
  • Note: Whether you print or save, remember to select the current page or pages of your statement so you don’t print or save the whole file.

The process for adding or replacing machines starts with requesting quotes with the four currently approved vendors: Document Solutions Inc., Pacific Office Automation, Ricoh (formerly Ikon) and Xerox. Select the following link to submit a request http://printmgmt.unm.edu/request-vendor-quotes.html.

Each vendor will respond with a quote typically within the standard timeframe of five business days. During the process the vendors may contact the department with follow up questions. Once the quote deadline has passed the department should evaluate the quotes received and communicate the departments selection to the Print Management Program at printmgt@unm.edu. We will notify the vendor of selection and provide the next steps in the process to the department.