Frequently Asked Questions
The process for adding or replacing machines starts with requesting quotes with the four currently approved vendors: Document Solutions Inc., Pacific Office Automation, Ricoh (formerly Ikon) and Xerox. Click here to submit a quote request.
Each vendor will respond with a quote typically within the standard timeframe of five business days. During the process the vendors may contact the department with follow up questions. Once the quote deadline has passed the department should evaluate the quotes received and communicate the departments selection to the Print Management Program at printmgt@unm.edu. We will notify the vendor of selection and provide the next steps in the process to the department.